亚马逊卖家如何核查侵权亚马逊账户被封后怎么申诉(2)

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2. We have contact the rights owner for retracting the complaints and made the most sincere words of apology, but we haven’t received any responded up until now, we will closely watch the reply. About this issue, we have taken the following steps to help us to resolve the issue and prevent similar complaints.

1. We have checked all the listing detail from title, image, description and bullet point to ensure have no information in misunderstanding. And we are firmly deleting all the listings that could show any signs of conflicts with intellectual property rights.

2. We have establish the professional handling team to take care of listing 100% match on description, images, bullet points, & search terms, etc. Never make more mistakes of the Product Design or Brand. 3. We have organized our own research department to make sure we can sell our own products with our own design & model instead of purchasing from our supplier, to prevent any possible infringement problems on Trademarks & Packages & Design.

4. All of the email or complaint answered and resolve under 24 hours. Provide a good after-sales service.

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Hope you can give me a chance again. If there’s any other information you need, please feel free to contact us. Yours sincerely, 店铺名 Appeal Service

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深圳方信知识产权代理的核心业务为：亚马逊品牌备案，亚马逊开店，亚马逊侵权处理，亚马逊品牌侵权处理，亚马逊平台备案，亚马逊注册等跨境知识产权侵权与被侵权解决方案提供， 跨境知识产权疑难问题解决， 跨境知识产权法律援助。

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