跨文化交际_案例分析Case_analysis(10)

Case analysis:

To avoid miscommunication, Li Hong and Maggy should learn more about each other’s culture and adjust their behaviors accordingly. When Maggy complimented Li on her sweater and herself, Li could simply reply “thank you”. She could use her nonverbal language to show her respect to Maggy, for instance, with a smile, a handshake, etc. (2 points) As to Maggy, she could use fewer complimentary words or more objective questions to reduce Li’s nervousness. She should also understand that one of the key values in collectivism is deference paid to experience and old age.

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