BUSINESS REPORT商务英语写作(11)

商务英语写作 business report——increase the department store's profit

their competence in competing in the market. The training mainly focuses on how to serve customer in a pleasant way. Then most of potential customers will switch to our stores.

Part Five

The Fund Needed to Carry Out the Measures

The estimated costs for the measures are summarized below:

Training staff 5, 0000￡

Rebuild department store& 12,0000￡ Set up new stores

Expanding foreign retail chains 8,0000￡

Part Six

Conclusions and Recommendations

Although problems exist, great business potential is waiting to be exploited. We have calculated that all the measures should bring an increase in profits by 23% in three months. Under a improved service concept and create a more comfortable shopping environment, Harrods can remain high in profitability and offset the threats.

The Office has worked out three recommendations:

· Set up a committee (composed of store’s managers, customer representatives and government staff) to monitor the service. · Carry out training for the store’s staff and managers.

· Advertise the feature changes of the store on the local news papers.

百度搜索“77cn”或“免费范文网”即可找到本站免费阅读全部范文。收藏本站方便下次阅读，免费范文网，提供经典小说教育文库BUSINESS REPORT商务英语写作(11)在线全文阅读。