PMBOK指南(第5版)第九章习题(2)

会

A． 开始疏远团队并离开

B． 缺少活力但是对工作没有流露不满 C． 缺少活力并且对工作不满

D． 只有工资没有增长的时候才不满

17 ． Employees who believe their efforts will lead to effective performance and expect to be

rewarded for their accomplishments remain productive as rewards meet their expectations. This is called:

A. a perquisite. B. a halo effect.

C. the expectancy theory. D. a motivational theory.

17. 职员相信他们的努力将会产生良好的绩效，并且他们的努力也会得到相应的回报。这种 理论被称为： A． 额外津贴 B． 光环效应 C． 期望理论 D． 动机理论 18．According to Herzberg's theory, achieving positive motivation results from the

opportunity to achieve and experience \following is not

one of the motivating agents? A. recognition B. salary

C. responsibility

D. professional growth

18. 根据海兹伯格的理论(Herzberg theory)，获得正向激励是由取得并经历“自我实现”的机会

决定的。下列哪项不是一个激励动因? A．表扬 B．工资 C．责任 D．专业成长

19．The management theory that all people can direct their own efforts is:

A. Theory Y

B. Herzberg’s theory C. Maslow’s hierarchy D. Theory X

19. 哪个管理理论认为人们可以决定自己的努力方向？

A． Y 理论

B． 海兹伯格理论

C． 马斯洛需求层次理论 D． X 理论 20．People are motivated by the need for achievement, power, or affiliation according to which theory?

A. Expectancy theory B. Achievement theory C. Contingency theory D. Theory X

20. 人们是由对成功、权力、从属关系的需要来激励的。这是由下列哪个理论推测出的？ A． 期望理论 B． 成就动机理论 C． 权变理论 D． X 理论

21．A management style characterized by little or no information flowing up or down between the

project manager and project team is called A. Egocentric B. Democratic C. Participative D. Laissez-faire

21. 项目经理与项目队伍之间很少或没有相互的信息流动，以此为特征的管理方式被称为: A．自我中心的 B．民主的 C．参与的 D．放任的

22．Your organization is characterized by hierarchical organizational structures with rigid rules and policies and strict supervisory controls. Individual team members are not expected to engage in

problem solving or use creative approaches to plan and execute work. But because a lot of

company work involves crisis situations, this authoritarian management style has some benefits. Your organization is characterized by which one of the following theories? A． Ouchi’s Theory

B． McGregor’s Theory X

C． Maslow’s self-esteem level D． Vroom’s Expectancy Theory

22. 你们公司拥有严格的等级制度， 各项政策、监控机制也是非常严密的。公

司不允许

团队成员独自解决问题或者采取与众不同的方法来完成任务。但是， 由于公司的许多工作

都要采取应急措施， 需要当机立断， 因此这种独裁的管理风格也还有些好处。你们公司

的特征符合下列哪种理论的说法? A． 奥齐理论

B． 麦克格雷格X 理论

C． 马斯洛需要层次理论中自尊层次上的需求 D． 期望理论

23．\This is an example of what

type of conflict resolution technique? A. problem solving B. forcing C. withdrawal D. compromising

23. \我们各方为什么不能各作一些让步来解决这个问题呢?\这是哪种冲突解决技巧的示例? A．问题解决 B．强迫 C．撤退 D．妥协

24．Conflict on projects is usually caused by:

A. schedules, priorities, technical opinions, and resources. B. schedules, personalities, priorities, and resources.

C. schedules, personalities, priorities, and technical opinions. D. schedules, cost, priorities, and resources. 24. 项目中通常引发冲突的原因是： A． 进度, 优先级, 技术观点, 和资源 B． 进度, 个人性格, 优先级, 和资源

C． 进度, 个人性格, 优先级, 和技术观点 D． 进度, 成本, 优先级, 和资源

25．The project manager can help the project team develop a sense of identity as a group by

A. Communicating frequently through e-mail

B. Creating an air of mystery about the project C. Having a \

D. Issuing guidelines on how team members should interact with other stakeholders

25. 项目经理可以通过( )，帮助项目团队建立一种团体认同感。 A．定期用电子邮件沟通

B．对项目建立一种神秘的气氛 C．建立一个\作战室\

D．发布团队成员应该如何与其他项目利害关系者相互交流的指导方针

26. Which of the following conflict resolution techniques is used when the conflicting parties are uncooperative and unassertive? A. Compromise B. Withdrawal C. Problem solve D. Smoothing

26. 冲突双方虽然有分歧却并不固执，应该采用什么方式来解决问题？ A. 妥协 B. 撤退 C. 解决问题 D. 缓和

27. This win-win conflict resolution technique is the one that project managers should use most. A. Problem solve B. Compromise C. Withdrawal D. Smoothing

27.一种项目经理最常用的双赢的矛盾解决方法是： A. 解决问题 B. 让步 C. 撤退 D. 缓和

28.What does a resource histogram show that a responsibility assignment matrix does not? A. Time B. Activity

C. Interrelationships

D. The person in charge of each activity

28.哪个是资源直方图能显示而责任矩阵不能显示的 A. 时间 B. 活动 C. 相互关系 D. 负责活动的人

29. A team member show doesn’t have the required skills or knowledge was assigned to a team.

Who is responsible for ensuring that he receives the proper training? A. sponsor

B. functional manager C. project manager

D. training coordinator

29. 一个不具备要求的技能或知识的团队成员被分配到一个项目。谁负责确保他得到适当的

培训？ A．发起人 B．职能经理 C．项目经理 D．培训协调员

30. The primary communication skills you will use in working with functional managers will be- A. Problem solving. B. Negotiating. C. Team building. D. Public relations.

30.你在与职能经理一起工作将使用的主要沟通技能是： A．问题解决 B．谈判 C．团队建设 D．公关

31．During your project meeting, a problem was discussed and a resolution to the problem was

reached. During the meeting, the participants started wondering why they thought the problem

was such a big issue. Sometime after the meeting, you received an e-mail from one of the meeting

members saying they've changed their mind about the solution reached in the meeting and need to

resurface the problem. The solution reached during the initial project meeting is an example of

which of the following conflict resolution techniques? A. Problem solve B. Forcing C. Smoothing D. Storming

31.在你的项目会议中，讨论了一个问题并且已一致达成了问题的解决办法。在会议过程中，

参会人员开始想知道为什么我们会把看作一个如此大的问题来讨论。会后你收到一封来自一

名会晤人员的邮件，称他们已经改变了主意，不再同意上次在会议中达成的解决方法，并且

需要重新找出实质的问题所在。在最初的项目会议中的达成的解决办法的例子属于下列哪种 争论解决技术。 A． 解决问题 B． 强制 C． 调和 D． 震荡

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