上海市徐汇区2016年英语中考一模试题(含答案)(11)

上海市徐汇区2016年英语中考一模试题(含答案)

activities

(B)

Dear Mr.Price,

I have eaten in your restaurant many times and have always been happy with the food and service, but what happened last Sunday made me very angry. It was my son’s birthday so we ordered a no-smoking table at your restaurant for 7:30 p.m. We arrived on time but were told that our table was not yet ready. At last, we had to eat in the smoking area. A lot of people were smoking so it was uncomfortable and unhealthy.

The first waitress ,Janet,was very polite and helpful.She gave us free drinks for waiting so long.Our food also came quickly and looked fresh and tasty.When my wife had eaten most of her meal,she found alittle insect in her vegetables.She was surprised and wanted to leave.The waitress said sorry andtook the food away.

We asked for the bill,expecting not to pay for my wife's meal.Nobody came.After 15minutes,I asked to see the manager.The head waiter told us that he was on holiday.I complained again about the terrible insect.He told me Janet had finished work.He didn't believe my story and gave me a bill for the three meals including my wife's.

I argued with him but had to pay in the end.The first

waitress,Janet, was always friendly,but I would like an apology from your impolite head waiter and a full refund（退款）for our meal.

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