空乘面试技巧分享(2)

I: If you are hired, when can you start work?

A: I can begin to work right away because I am out of work now.

I: What are your salary expectations?

A: I really need more information about the job before we start to discuss salary. I抎 like to postpone that discussion until later. Maybe you could tell me what is budgeted for the position and how your commission structure works.

I: 说说你自己和你过去的经历。

A: 过去三年我一直在中国东方航空有限公司工作。我待人宽容，别人都说这是我的优点。我想作为团队一员，我能作出很多贡献。

I: 你为什么对这个职业感兴趣?

A: 成为一名空姐一直是我的梦想，而且我喜欢到各地旅游。

I: 对空姐来说，你认为主要应该具备的品质是什么?

A: 空姐应该待人友好、有礼貌、有耐心，对顾客和蔼、彬彬有礼。

I: 你容易生气吗?

A: 不，我知道怎样控制自己的脾气。

I: 如果有乘客发生意外，你会怎么办?

A: 我会为他/她做基本的急救，同时让同伴寻求救助。

I: 如果你被录用，什么时候你能开始工作?

A: 因为我目前没有工作，所以随时都可以。

I: 你希望拿多少薪水?

A: 在讨论薪水前，我需要更多了解这份工作。我希望迟点讨论这个问题，或者你可以告诉我这个职位的预算薪酬是多少，贵公司的佣金制度是如何运作的。

imagine 想象 secondary 中级的

flight attendant 空姐 eyesight 视力

vision 视力 gesture 手势

tolerant 宽容的 basic first aid 基本的急救护理

temper 脾气 assistance 援助，协助

作为空中小姐，懂得一些急救措施是非常必要的，所以即使你没有做过空中小姐，但如果做过护士，有护理经验(nursing experience)，你尽可以把它当作自己的优势表现出来。

1) What made you decide on this type of occupation?

position

vocation

job

什么原因使你决定从事这类工作?

2)Do you know what are the responsibilities of the stewardess?

tasks

assignments

obligations

你知道作为空中小姐的职责是什么吗?

3) What do you think are the chief characteristics of a stewardess?

qualities

traits

你认为空姐的主要品质 是什么?

4) I can begin to work right away because I am out of work now.

unemployed

laid off

between jobs

我可以即刻开始上班，因为我现在没有工作。

第二段：

I: What made you decide on this type of occupation?

A: Oh, to tell you the truth, I love the sky. When I was a child, I imagined flying into the blue sky some day. Now, I think the day has come. My dream will come true. And I like travelling very much and I enjoy working with people.

I: Can you make yourself understood in English without too much difficulty?

A: Yes, I think I am quite fluent in English. I got the certificate of the Secondary English Training last month.

I: Do you know what the responsibilities are for a stewardess?

A: The main responsibility of the stewardess is to make the passengers relaxed and happy during the flight. And good service is also important.

I: Are you in good health?

A: I just had a complete physical examination and I am in top condition.

I: Have you had any nursing experience?

A: Yes, I have two years of nursing experience, and now I am working as a nurse in a hospital.

I: How tall are you? What about your eyesight?

A: My height is one meter and sixty-eight centimeters. I抳e never had any vision problems.

I: What would you say are your strengths and weaknesses?

A: One of my strengths is my friendliness and open-minded attitude and also I think I have a warm personality. But sometimes, I find it is hard to tell others when I don抰 like what they are doing.

I: If a passenger can抰 understand what you say, what should you do?

A: I抣l try to speak in another language or I抣l try my best to use gestures and draw pictures.

I: 什么原因使你决定投身这个行业呢?

A: 哦，说真的，我非常喜欢蓝天。小时候我就梦想自己有一天能飞上蓝天，现在我想这一天已经到了，我的梦想要实现了。而且我非常喜欢旅游，喜欢和人打交道。

I: 别人容易明白你说的英语吗?

A: 可以，我想我的英语很流利，上个月我拿到了中级英语培训证书。

I: 你认为对空姐来说，主要的职责是什么?

A: 主要职责就是让乘客在飞行途中能放松、快乐，而且好的服务也是很重要。

I: 你现在身体很好吧?

A: 我刚做了一次全面的体检，身体状况很好。

I: 你有护理经验吗?

A: 有，我有两年的护理经验，现在我就在一家医院当护士。

I: 你多高?你的视力如何?

A: 我身高168cm，视力没问题。

I: 你认为你的优点和缺点是什么?

A: 我优点之一就是待人非常友好、开朗，还有我的性格温和。但有时候，我发现很难告诉别人我不喜欢他们的所作所为。

I: 如果有乘客听不懂你说的话，你该怎么办?

A: 我会试着说另一种语言或者打手势、画图。

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