应届生英文简历(3)
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Ø Optimize products layout according with authors\' requirement;
Ø Compose automation scripts. Review and debug error log files(if any). Develop program, give feedback to Project Team and vendor for online system enhancement;
Ø establish solution of problem list and give notice to other team players;
Ø Documents results and observations after inspections and audits
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DELL, SINGAPORE
Temp Customer Service Staff
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Handling all after sales service related issues:
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Ø Recommend service options and schedule installations for phone, fax and computer lines. Provide detailed to customer calls for prevention of future audit issues.
Ø At least 50 After-sales service calls on everyday with voice recorder. Updated customers on number of products purchasing including China mainland, Hong Kong district. This is proposal to protect the DELL selling agent from supplying the contracted commodity to any other buyer(s) in other territory.
Ø Collected all customer related complaints through various method i.e. hotline, website, email etc. Ensure all complains can be settled in a proper time.
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